Terms and Conditions

These Terms and Conditions (“Terms”) govern the use of the website https://gohomax.com (hereafter referred to as the “Site”) and the purchase of products offered on it. This document forms a legally binding agreement between you (“you”, “your”) and FOPE SPA (“we”, “us”, “our”, “Gohomax”), with its registered office at Via Giuseppe Zampieri, 31, 36100 Vicenza, Italy. By accessing or using our Site, placing an order, or interacting with our services, you accept and agree to abide by these Terms in full.


Scope and Acceptance

These Terms apply to all visitors, users, and customers who access or use the Site. Accessing the Site and purchasing goods through it implies full knowledge and acceptance of these Terms, along with our Privacy Policy, Cookie Policy, and any other legal documents published on the Site.

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Site after changes have been made implies your acceptance of the revised Terms.


Company Information

This website is operated by:

FOPE SPA
Via Giuseppe Zampieri, 31
36100 Vicenza, Italy
Email: info@gohomax.com
VAT No.: [Insert if applicable]


Use of the Website

You agree to use the Site only for lawful purposes. You must not use the Site:

  • To engage in fraudulent, illegal, or abusive behavior;

  • To interfere with or damage the functionality of the Site;

  • To attempt unauthorized access to other users’ data or the Site’s infrastructure;

  • To transmit viruses, malware, or any other harmful code.

We reserve the right to restrict, suspend, or terminate access for any user who violates these Terms or engages in behavior harmful to our platform or other users.


Registration and Account Management

To access certain features of the Site, such as order tracking, you may need to create an account. By registering:

  • You agree to provide accurate, current, and complete information.

  • You are responsible for keeping your login credentials confidential.

  • You agree to notify us immediately if you suspect unauthorized access or a security breach.

We reserve the right to suspend or delete any account if we suspect misuse, false information, or violation of our policies.


Product Information and Availability

We make every effort to ensure that product descriptions, images, and prices displayed on the Site are accurate and up to date. However, we cannot guarantee the complete absence of errors (such as typos or stock inaccuracies).

All products are subject to availability. We reserve the right to modify or discontinue any product at any time without notice.


Pricing and Payment

All prices are shown in euros (EUR) and include applicable VAT, unless otherwise stated. Shipping costs are calculated and displayed during checkout.

We accept various secure payment methods, including:

  • Credit/Debit Cards

  • PayPal

  • Other services as indicated at checkout

Once payment is confirmed, you will receive an order confirmation by email. If a pricing error is identified after confirmation, we reserve the right to cancel the order and issue a full refund.


Order Acceptance and Fulfillment

All orders are subject to acceptance and product availability. We reserve the right to refuse any order at our discretion. An order is deemed accepted only once you receive a shipping confirmation email.

We may cancel your order if:

  • The product is out of stock;

  • There are payment issues;

  • We suspect fraud or misuse;

  • There are significant errors in product information or pricing.


Shipping and Delivery

We deliver to most European countries. Estimated delivery times are shown at checkout, but may vary depending on location, courier performance, and circumstances beyond our control.

Shipping confirmation and tracking details will be emailed once your order has been dispatched. You are responsible for providing a complete and accurate delivery address.

We shall not be held liable for delays or failed deliveries caused by circumstances outside our control (e.g., customs delays, strikes, or natural disasters).


Right of Withdrawal

If you are a consumer based in the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order, without providing any reason.

To exercise this right, please refer to our dedicated Withdrawal Policy page for detailed instructions. Returned products must be unused, complete, and in resalable condition. Refunds will be issued using the original payment method.


Warranty and Non-Conformity

All products sold through the Site come with a legal warranty of 2 years in accordance with European law.

If you believe a product is defective or does not match your order, please contact our support team. You may be asked to provide proof (such as photos or videos) or return the product for inspection. We will offer a replacement, repair, or refund, depending on the circumstances and product availability.


Intellectual Property Rights

All content on the Site — including logos, text, images, graphics, and software — is the exclusive property of FOPE SPA or its licensors. Unauthorized reproduction, distribution, or use is strictly prohibited. You may view and interact with the content for personal, non-commercial use only.


Limitation of Liability

To the maximum extent permitted by law, FOPE SPA shall not be held liable for:

  • Indirect, incidental, or consequential damages;

  • Loss of data, revenue, or business opportunities;

  • Damages resulting from improper or unauthorized use of the Site or products.

Nothing in these Terms excludes liability for fraud, gross negligence, or any non-excludable rights under applicable consumer laws.


Suspension and Termination

We may suspend or permanently terminate your access to the Site at our discretion, without notice, if:

  • You breach these Terms or applicable laws;

  • Fraudulent or harmful behavior is detected;

  • Your account remains inactive for an extended period (if applicable).

Upon termination, your right to use the Site will cease immediately, without prejudice to our other rights and remedies.


Governing Law and Jurisdiction

These Terms are governed by the laws of Italy. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of Vicenza, Italy.


Contact

If you have any questions or concerns about these Terms, please contact:

FOPE SPA
Via Giuseppe Zampieri, 31
36100 Vicenza, Italy
Email: info@gohomax.com