This Privacy Policy explains how FOPE SPA, headquartered at Via Giuseppe Zampieri, 31, 36100 Vicenza, Italy, operating the website https://gohomax.com (“we”, “us”, “our”), collects, processes, and protects your personal data when you access and use our website, purchase our products, or interact with our services.
We are fully committed to safeguarding the privacy and rights of our users and customers, and we handle all personal information in accordance with the General Data Protection Regulation (EU Regulation 2016/679 – “GDPR”) and applicable Italian data protection laws.
The Data Controller responsible for processing your personal information is:
FOPE SPA
Via Giuseppe Zampieri, 31
36100 Vicenza, Italy
Email: info@gohomax.com
We may collect the following types of personal data depending on how you interact with our website and services:
Identification data: first name, last name, title
Contact details: email address, phone number, billing and shipping address
Account information: username, password, order history
Purchase data: items purchased, transaction date, payment status
Navigation data: IP address, browser type, device information, website interactions, cookies
Preference data: selected language, newsletter subscriptions, user settings
We do not collect special categories of data (such as health data, religious beliefs, or political opinions) unless explicitly required and legally justified.
Your personal data is collected through automated systems and/or manual processes for the following purposes:
To process and fulfill product orders, manage payments, provide invoices, and coordinate deliveries.
Legal basis: Article 6(1)(b) GDPR – Performance of a contract
Retention: 5 years from the completion of the transaction (10 years for financial records where applicable)
To handle inquiries, complaints, returns, and technical support requests.
Legal basis: Contractual necessity / Legitimate interest
Retention: 3 years from the last customer interaction
To send newsletters, promotional messages, or offers, only with your explicit consent.
Legal basis: Article 6(1)(a) GDPR – Consent
Retention: Until consent is withdrawn
To allow registered users to access reserved areas, track orders, and manage preferences.
Legal basis: Contractual necessity
Retention: Until account deletion
To comply with tax, accounting, anti-fraud, and consumer protection laws.
Legal basis: Article 6(1)(c) GDPR – Legal obligation
Retention: As required by applicable law
To monitor and improve website functionality, performance, and user experience through analytics.
Legal basis: Legitimate interest (anonymous data) / Consent (cookie-based tracking)
Retention: 12–24 months depending on the type of analytics
We use cookies and similar technologies to enhance your browsing experience, remember preferences, analyze usage, and enable essential features. For full details, please refer to our Cookie Policy.
You can manage or withdraw your cookie preferences at any time via the cookie banner or through your browser settings.
We may share your data with the following categories of recipients:
Internal staff authorized to process personal data for the purposes listed above
External service providers for shipping, IT support, email communication, cloud hosting, and payment processing
Public authorities or regulatory bodies where required by law
All third parties processing data on our behalf are bound by confidentiality agreements and must comply with applicable data protection obligations.
In some cases, personal data may be transferred to countries outside the EEA. When this occurs, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or adequacy decisions.
No data will be transferred internationally unless fully compliant with GDPR.
We implement technical and organizational security measures to protect your data from loss, unauthorized access, alteration, or disclosure. These include:
Secure HTTPS encryption
Password protection and authentication systems
Regular security audits
Restricted access to personal data on a need-to-know basis
While we do our best to protect your information, no system is completely secure. We encourage you to protect your login credentials and notify us immediately of any suspected breach.
Under the GDPR, you have the following rights:
Right of access – to know whether we process your data and receive a copy
Right of rectification – to correct inaccurate or incomplete data
Right to erasure – to request deletion of your data when it is no longer necessary
Right to restriction – to limit processing in certain circumstances
Right to object – to oppose processing based on legitimate interest
Right to data portability – to receive your data in a structured, commonly used format
Right to withdraw consent – where processing is based on consent
To exercise your rights, please contact us at info@gohomax.com with the subject line: “Data Protection Request”. We will respond within the timeframe required by law.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we learn that we have collected data from a minor, we will delete it immediately.
We reserve the right to update this Privacy Policy at any time. Any material changes will be clearly communicated on this page and, where appropriate, notified via email.
The most recent version of this Policy replaces any previous version.
If you have questions, concerns, or wish to lodge a complaint about the use of your data, you may contact:
FOPE SPA
Via Giuseppe Zampieri, 31
36100 Vicenza, Italy
Email: info@gohomax.com
If you believe your rights have been violated, you also have the right to lodge a complaint with the Garante per la Protezione dei Dati Personali (Italian Data Protection Authority) or your local supervisory authority.